If you did not receive an Account Activation email and would like to log in to update your subscription, firstly check your spam or junk email in case your email provider has incorrectly identified this email as spam. If you still can not locate the email, follow the link below and attempt to log in with the email you created your order with:
If this is still does not work for you, please contact us via firstname.lastname@example.org with the Email Subject: Resend Account Activation Email and we will look to correct this issue for you promptly. Due to the volume of the enquiries our team receives, we endeavour to respond to your query within 5 business days of receiving your request.
We ship the very next business day for your initial purchase, followed by monthly shipping on the same day as your initial transaction. We ship Australia wide and delivery time is approximately 2-6 business days depending on your location.
For New Zealand residents it is as above +1 business day subject to post office delay and international customs outside of Dollar Hair Co.'s control.
If you are lucky enough to receive the code for our First Month Free or Try it Free promotion, your first month is absolutely free! The following month you will be charged for your next shipment on the same date as your initial order. It's that simple! Cancel anytime. No strings attached. Limit 1 per customer.
Our products are $1.00 USD within America however this does not include shipping and handling. The Australian products include Shipping, Handling & Tax whereas the American products do not, in addition to the currency exchange rate being different between the USA & Australia.
At Dollar Hair Co., we truly believe in what we do. Order any of our subscriptions, and if you are not 100% happy with your products; they're yours to keep. Notify us and we’ll give you a full refund right there on the spot. No complicated forms and no return necessary.
We trust you, but to protect against fraud, the TRY-IT guarantee is valid only for first time purchases of a product, and redeemable only up to 4 weeks after your purchase.
Outside of our TRY-IT 100% Money-Back Guarantee for initial orders, refunds are looked at on a case-by-case basis. We always look to put our customers first and if there is an issue at all with your products in any way, please contact us via email@example.com with the Email Subject Line: Product Issue and we will look to respond to you in a prompt manner.